Car Rental Lebanon F.A.Q.

Frequently asked questions regarding car rental in Lebanon with Charlie Rent A Car.

1. What Terms and Conditions apply to rent a car in Lebanon with Charlie?
Please refer to our Terms and Conditions section of our website.

2. What type of payments do you accept?
We accept payments with all major credit/debit cards and payments with cash.

3. Are there any additional fees when using my credit/debit card?
No, there is no extra charge when using your credit/debit card.

4. What are the minimum and maximum driver’s ages accepted with Charlie Rent A Car?
The minimum driver’s accepted age in 21 years old provided the driver holds a driving license for at least 3 years. Maximum accepted age is 75 years old.

5. How can I arrange my car rental with Charlie Rent A Car?
You can book your car using our online reservation system or you may contact us to arrange your booking by email or by phone.

6. What documents do I need to bring with me on car collection?
It is important to provide a valid driving license for each driver, your passport or identity card.

7. Who is allowed to drive the hired car?
Only the driver/s referred in the rental agreement is/are allowed to drive the rented car.

8. Can I add any additional driver on my rental agreement?
Yes, you may add additional drivers during your online reservation procedure or when collecting the car.

9. What happens if my car breaks down?
In this case you can contact us using our emergency phone number for special instructions or to have your car replaced.

10. What happens if I get involved in a car accident?
In such an unfortunate case you must contact us immediately on our emergency phone number. Do not move your car unless instructed by a police officer.

11. What is your fuel policy?
Cars should be returned with the same fuel level. Fuel level will be advised on pick up and noted on agreement to avoid any fuel charges.

12. Can I extend my car rental?
Yes, you may ask to extend your car rental, but this is subject to availability. To avoid any availability issues you must ask for a rental extension at least 24 hours before your rental is completed.

13. Can I drop off the rental car earlier than the agreed date/hour?
Is there any partial refund? You may drop off the car earlier than the agreed date/hour, but there is no any refund.

14. Can I drop off the rental car at a later time?
For this case we offer a grace period of one hour. After this time there will be an extra charge of another day.

Still have a question for us? Please do not hesitate to contact us.